Terms & Conditions

Basics

Independent Contractor Status

Functional Ease employees provide services as an independent contractor and are not an employees of the client.

Severability

If any part of this agreement is found to be unenforceable, the remaining sections will continue to apply.

Governing Law

This agreement is governed by the laws of the state in which services are provided.

Confidentiality and Privacy

Your privacy matters. All business and personal information, home details, and organizing work are kept confidential. Photos or identifying information will never be shared without your written permission.

Confidentially does not apply to situations in which Functional Ease employees see something unsafe or illegal. In those cases, Functional Ease may need to report unsafe situations or illegal activities.

Client Responsibilities

Access to Space

Clients are responsible for providing access to the agreed-upon spaces during scheduled sessions. The client is responsible for providing their address at the time of booking.

Safety & Working Conditions

Clients agree to provide a reasonably safe working environment. This includes clear walkways, stable furniture, and disclosure of any known hazards. Functional Ease employees do not work with mold, infestations of any kind, or any other situations in which the employees feel unsafe. If these types of situations arise, work will be paused until the concerns are addressed and the client will be charged for the session in which the concerns were identified. Future sessions may be reimbursement.

Decision-Making & Participation

Clients should let Functional Ease know what level of decision-making and participation they would like to engage in throughout the organizing process. If Functional Ease takes on any decision-making during the organization process, Functional Ease will not be held responsible for any decisions for which the client might have done things differently. For decisions the client makes, Functional Ease is not responsible.

Cancellations, Rescheduling, and No-shows

Please provide at least 48 hours’ notice if you need to cancel or reschedule a session. If clients do not provide notice of a cancellation or a need to reschedule within 48 hours of a work session, they will be charged a $100 cancellation fee.

Scope of Services

What Organizing Services Include

I provide hands-on organizing support, guidance, and system design. During our organizing sessions, we can do things like:

Co-develop an organization plan
Engage in hands-on organizing
Brainstorm ways to optimize your space
Research potential organization solutions that work for you, your business, and/or your family
Load your vehicle with items to be donated
Discuss practices to keep your home or business organized

What Services Do Not Include

My services do not include cleaning, moving services, hauling or disposal of large items, home repair, interior design, or therapy. While organizing can feel emotional at times, I do not provide medical, mental health, or therapeutic services. Also, I do not build or install furniture.

Packages and payment terms

Organizing Sessions

Services are offered organizing sessions that last up to four hours per session. Details and pricing are shared prior to booking.

Session prices do not include organizational materials or services sourced by Functional Ease. If Functional Ease and the client agree that Functional Ease will source organizational materials, such as tubs or bins, clients will pay in $25 increments. For example, if Functional Ease sources materials that cost $43.27, the client will be charged $50.

Payment Timing

Credit card information due at the time of booking. The client's card on file will be charged the balance on the day services are delivered. Services may be paused or discontinued if payment is not received as agreed.

Assumption of risk and limitation of liability

Organizing work involves moving items, lifting, bending, and working in existing home conditions. By signing this agreement, you acknowledge these risks and agree that I am not responsible for pre-existing damage, structural issues, or injuries resulting from unsafe conditions not caused by my actions.

Also, accidents happen. Functional Ease employees do their best to respect your business and home. However, if something accidentally breaks, Functional Ease is not responsible covering the cost of damages.

Mobile SMS privacy policy, terms, and conditions

Functional Ease can use SMS text messaging for certain types of communication with you, including billing, customer service, appointment reminders and other administrative requests.

Providing us with your mobile phone number is optional. It will not affect our services to you. By entering your phone number, you agree to receive informational SMS messages (appointment reminders, account notifications, etc.) from Functional Ease LLC. Message frequency varies. Message and data rates may apply. For help, reply HELP or email us at FUNCTIONALEASEPUGETSOUND@GMAIL.COM. You can opt out at any time by replying STOP.

Privacy

Information collected: We may collect information, such as name, phone number, and email address.

Use of information collected: We may use the information we collect to perform the services requested including billing, customer service, appointment reminders and other administrative requests.

Sharing of information collected: Mobile information will not be shared with third parties/affiliates for marketing/promotional purposes. This includes text messaging opt-in data and consent.

As a current or prospective customer, you understand that you can text us STOP at any time to opt out of receiving SMS text messages from us. You can text us HELP at any time to receive help. You understand that the messaging frequency may vary. Messaging & data rates may apply.

All policies are followed as per CTIA guidelines 5.2.1. At any time if you want your information to be removed, you can contact us via our email address or regular mail.

You can contact us for any privacy related queries via our email address or regular mail.

Email address: FUNCTIONALEASEPUGETSOUND@GMAIL.COM

Physical address:

215 LEGION WAY SW
OLYMPIA, WA 98501
US